Long-Term Care Ombudsman

Long-Term Care Ombudsman program provides services to protect individuals residing within nursing home facilities, assisted living facilities, and specialty care facilities. The Ombudsman's job is to protect the rights of residents and ensure that residents receive fair treatment and quality care. The Ombudsman also provides community education; offers in-services for providers; provides technical support to resident and family councils; and works with legislation affecting residents of long-term care facilities. There are no age requirements to receive ombudsman services; a person need only be a resident of a long-term care facility.  This program is part of Alabama’s continuing effort to improve conditions and services for long-term care residents.

For additional information, contact Shantelle Perkins via telephone: 256-355-4515 or via e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it